Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Why do we collect your personal information?
Because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, and events that you might like to hear about.
What information do we collect?
We collect just the amount of information necessary to enable us to serve your needs. Items like name, address information, email, etc. which allows us to process your orders and make your visits to our website as convenient as possible. When we do collect Credit Card information we delete the number from our server as soon after it is processed as possible. We will not store you credit card information on our site for your safety and security. While your information is on our site and in transit we do what we can, using the latest in security products, to ensure its safety (see the section on how we protect your personal information below).
When we disclose your information
Giant Promotions takes your privacy very seriously. No one outside the company gets your name, email, or any other piece of information, and only those with a need to know have access to it within the company. We gather and keep the least amount of information necessary in order to make your experience at our website and with us as convenient as possible. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
We take precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
Integrity of your personal information
Giant Promotions has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided.
Risk of Loss
Items purchased from Giant Promotions are made pursuant to a shipment contract. The risk of loss and title for purchases pass to the customer upon delivery to the carrier.
Our products are guaranteed against manufacturer's defects for 6 months from date of purchase. Exact product life spans vary due to outside factors that include but are not limited to: high wind, air quality, temperature changes, rain, direct sunlight and animal activity. Our products are designed to withstand the elements for as long as possible but are by their very nature temporary devices.
Our products are manufactured with the highest attention to detail, but occasionally something will go wrong that is beyond our control. If you believe that the merchandise is defective, please contact us and request a Return Merchandise Authorization (RMA). We do not warrantee products that have been misused or modified by the customer. To determine whether the product is defective we may request a digital photograph in lieu of returning the merchandise, and if it is clearly a manufacturing defect we will replace your unit at no cost.
If you are unhappy with your product after it arrives we will refund your money on receipt of the product in resalable condition. You will have to pay the freight to return it to us. Products not in resalable condition will be subject to a 25% replacement fee.